Shipping Policy

At Before Others, our focus is to serve you with the best quality products along with the best of the experiences. All the products shall be shipped by the shipping partner. Once the confirmed order post complete payment is received from the customer, we will try to ship the product at the earliest so that your products reach your doorstep timely. In case unlikely event, delay occurring due to whatever reason, Before Others will timely inform you on the shipment updates so as to keep the customer well informed about the tracking of his ordered product. Customized product delivery will take more than usual. Any transaction above INR 999 will attract free shipment to customers.

All orders are shipped from our fulfillment centers in New Delhi
Orders will be shipped via domestic courier services Monday – Saturday, except on Major Holidays.
In offer price only exchange/ credit note available.
Open delivery is not allowed by any of our courier partner.

Dispatch time takes around 1-5 working days
After dispatching the ordered product it will take around estimated 5-7 days to reach to the customers by our courier partner or in rare case might take more days will be informed accordingly

Dispatch time of Boo de luxe category products might takes upto 5-15 days

We do not take urgent deliveries/bookings
We do not take international orders Currently.

Instructions after delivery

1. Create Unboxing video once the package delivery is done (Front and back with shipping label)
2. If found any damage/defective product or if any support related to size/color do inform us through mail
3. Kindly submit the form link mentioned below for return/Exchange (
If failed to provide required information your request for return/exchange will be rejected.

Cancellation Policy

Cancellation is only valid within 24 hours of making payment, post which product qualify only for replacement as per replacement policy. The customized product does not qualify for cancellation/replacement as they are specifically made as per your style of choice.